When you place an order, you will get a confirmation email. Once your order has left our warehouse, we will email your tracking information to you. Your carrier can give you an estimated arrival date. Most carriers provide step-by-step updates if you request them.
Please note: We do not ship to P.O. boxes. Please provide a physical address when checking out.
We ship from our warehouse in Salt Lake City, Utah via various methods, including USPS and FedEx. Orders typically take an estimated 3 to 5 business days to arrive.
Shopping carts totaling $75 and up, after discounts are applied and before shipping and tax are calculated, qualify for free standard ground shipping to the continental United States. Once an order has been placed, it will be shipped within one business day.
Expedited shipping options are available via FedEx for areas within the contiguous United States. Rates are based on product weight vs. destination.
Please note: Orders for in-stock items that have successfully processed and passed our payment security processes before 12 PM Mountain Time are shipped same day. Orders processed after this cut off will ship the following business day.
At this time, TETON can only ship within the United States. Unfortunately, TETON Sports cannot ship products anywhere else internationally due to high shipping costs and the likelihood that your gear will arrive damaged (due to improper handling). Please check other retailers of TETON Sports gear such as Amazon, Amazon Canada, Amazon Australia, etc.
TETON Sports currently collects sales taxes during checkout in the following states:
Sales tax collection is based on a range of factors and can change throughout the year.
Thank you for choosing TETON Sports for your purchase. If you qualify for tax-exempt status, we're here to help you place your order seamlessly.
To make a tax-exempt purchase, please contact our dedicated customer experience team at firstname.lastname@example.org or (801) 704-7702. They will provide you with the necessary guidance and ensure that your order reflects the appropriate tax exemptions.
We appreciate your business and strive to make your shopping experience with us as smooth as possible.